Privacy Policy
Last updated: 18 August 2026
Introduction
Roimatics ("we", "us", "our") operates roimatics.net and related services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.
Who is responsible for your data
The data controller for the information described in this policy is:
- Business name: Roimatics
- Email: [email protected]
- Support hours: Monday to Friday, 09:00 – 18:00 CET
Information We Collect
We may collect the following information when you use our website or contact form:
- Name and email address
- Phone number (if provided)
- Message content and subject line
- Basic technical data such as browser type, device, and pages visited
How We Use Your Information
We use your information to:
- Respond to enquiries and support requests
- Provide access to learning resources and community updates
- Improve our website and services
- Send relevant communications you have requested
Cookies
Our website uses only essential cookies needed for basic functionality. We do not use cookies for advertising or cross-site tracking. Full details, including retention periods, are in our Cookie Policy.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers who help us operate our website (such as hosting providers), subject to confidentiality obligations.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes described in this policy or as required by law.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].
Contact
For privacy-related questions, email us at [email protected]. Our support hours are Monday to Friday, 09:00 – 18:00 CET and we normally reply within 2 business days.
See also our Terms & Conditions, Cookie Policy, and Refund & Cancellation Policy.